Terms of service

ALL PRICES ARE IN TWD(NEW TAIWAN DOLLAR).
WE PROVIDE BANK TRANSFER AND CREDIT CARD PAYMENT METHODS FOR CUSTOMERS PURCHASING IN TAIWAN.
WE ALSO ACCEPT PAYPAL PAYMENT METHODS FOR INTERNATIONAL ORDERS. 


RETURN / EXCHANGE POLICY

PLEASE NOTIFY KOZMOS.PRODUCTION@GMAIL.COM WITHIN 7 DAYS FROM THE DATE THAT YOU RECEIVED YOUR ORDER TO OBTAIN AUTHORIZATION FOR RETURN. RETURNED ITEMS MUST BE IN THEIR ORIGINAL CONDITION WITH ALL TAGS STILL ATTACHED. SHIPPING AND HANDLING CHARGES ARE THE RESPONSIBILITY OF THE BUYER UNLESS THE ITEM PURCHASED WAS DEFECTIVE. WE WILL REVIEW THIS ON A CASE-BY-CASE BASIS AND WE HOLD THE RIGHT TO REFUSE A RETURN IF WE DEEM TO BE UNSATISFACTORY.

IF A PRODUCT(S) IS DAMAGED OR DEFECTIVE IN ANY WAY, PLEASE CONTACT US AS SOON YOU DISCOVER THE FAULT. WE WILL REPAIR THE FAULT IF POSSIBLE. IN THE CASE THAT WE ARE UNABLE TO REPAIR IT, WE WILL REPLACE THE PRODUCT OR REFUND THE PAYMENT.

IF YOU HAVE ANY QUESTION, PLEASE CONTACT US AT KOZMOS.PRODUCTION@GMAIL.COM.


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付款交易

網站內所有商品訂價皆為新台幣。付款方式包含信用卡 (綠界科技Ecpay)、ATM 轉帳等方式。
海外訂單統一通過PAYPAL系統進行結帳手續。

退換貨資訊

如有任何狀況需要求退換貨服務，請在收到商品七天內來信至 KOZMOS.PRODUCTION@GMAIL.COM 提出退換貨需求。商品需保持原有完整狀態，包含外包裝、吊牌及所有配件。寄回及更換商品所產生之運費將由買方自行承擔，除非該商品為瑕疵商品。商品寄回後我們將各別檢查商品狀態，並保有最終權利以退回商品狀態決定是否提供退換貨服務。如發現收到的商品為瑕疵或損壞品，請立即來信聯繫並告知訂單資訊及瑕疵狀況。我們將依瑕疵狀況及商品庫存狀況提供維修、更換或退款服務。

如有任何問題，請來信至 KOZMOS.PRODUCTION@GMAIL.COM。